{"id":403,"date":"2024-02-29T13:17:32","date_gmt":"2024-02-29T13:17:32","guid":{"rendered":"https:\/\/alpacafe.sk\/?page_id=403"},"modified":"2025-05-22T10:07:40","modified_gmt":"2025-05-22T10:07:40","slug":"vseobecne-obchodne-a-zmluvne-podmienky","status":"publish","type":"page","link":"https:\/\/alpacafe.sk\/en\/vseobecne-obchodne-a-zmluvne-podmienky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 a zmluvn\u00e9 podmienky"},"content":{"rendered":"<p class=\"has-primary-color has-text-color has-link-color has-large-font-size wp-elements-1b7d06e9d79bccb17c4cdd98cf1312ad\"><strong>V\u0161eobecn\u00e9 obchodn\u00e9 a zmluvn\u00e9 podmienky<\/strong><\/p>\n\n\n\n<p>Tieto V\u0161eobecn\u00e9 obchodn\u00e9 a zmluvn\u00e9 podmienky (\u010falej len \u201eVOZP\u201c) upravuj\u00fa pr\u00e1va a povinnosti medzi Prev\u00e1dzkovate\u013eom zariadenia AlpaCaf\u00e9 Ko\u0161ice a Klientom (\u010falej len \u201ePrev\u00e1dzkovate\u013e, Klient alebo zmluvn\u00e9 strany\u201c) pre zmluvy o slu\u017eb\u00e1ch uzatv\u00e1ran\u00e9 na dia\u013eku (\u010falej len \u201ezmluva\u201c).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. I. V\u0161eobecn\u00e9 ustanovenia a vymedzenie pojmov<\/strong><\/p>\n\n\n\n<p>Pre \u00fa\u010dely tejto zmluvy sa&nbsp;<strong>Klientom<\/strong>&nbsp;rozumie ka\u017ed\u00e1 fyzick\u00e1 alebo pr\u00e1vnick\u00e1 osoba, ktor\u00e1 vyplnila a odoslala rezerva\u010dn\u00fd formul\u00e1r prostredn\u00edctvom online rezerv\u00e1cie na webovej str\u00e1nke&nbsp;<strong>alpacafe.sk<\/strong>&nbsp;a obdr\u017eala ozn\u00e1menie o prijat\u00ed rezerv\u00e1cie od prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<p><strong>Zariaden\u00edm AlpaCaf\u00e9 Ko\u0161ice (\u010falej len \u201ealpacafe\u201c) sa rozumie prev\u00e1dzka ob\u010dianskeho zdru\u017eenia:<\/strong><\/p>\n\n\n\n<p><strong>O.Z. Alpaca Therapy<\/strong><br>S\u00eddlom:&nbsp;<em>Zinkov\u00e1 1291\/10 04017 Ko\u0161ice &#8211; mestsk\u00e1 \u010das\u0165 Barca<\/em><br>Zast\u00fapen\u00e9:&nbsp;<em>Mgr. Suzanne Latr\u00e1nov\u00e1<\/em><br>I\u010cO:&nbsp;<em>55925936<\/em><br>Registr\u00e1cia:&nbsp;<em>12. marca 2024<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. II. Predmet zmluvy<\/strong><\/p>\n\n\n\n<p>Predmetom zmluvy je poskytnutie slu\u017eieb Prev\u00e1dzkovate\u013eom na z\u00e1klade online rezerv\u00e1cie uskuto\u010dnenej prostredn\u00edctvom webovej str\u00e1nky&nbsp;<strong>alpacafe.sk<\/strong>.<\/p>\n\n\n\n<p>Prev\u00e1dzkovate\u013e sa zav\u00e4zuje poskytn\u00fa\u0165 Klientovi zvolen\u00e9 slu\u017eby na dobu ur\u010den\u00fa v rezerva\u010dnom formul\u00e1ri.<br>Klient sa zav\u00e4zuje zaplati\u0165 Prev\u00e1dzkovate\u013eovi cenu za poskytnut\u00e9 slu\u017eby.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. III. Rezerv\u00e1cia<\/strong><\/p>\n\n\n\n<p>Rezerv\u00e1cia sa uskuto\u010d\u0148uje prostredn\u00edctvom online rezerva\u010dn\u00e9ho formul\u00e1ra (\u010falej len \u201erezerv\u00e1cia\u201c) na webovej str\u00e1nke&nbsp;<strong>alpacafe.sk<\/strong>.<\/p>\n\n\n\n<p>Klient si vyberie spomedzi aktu\u00e1lne dostupn\u00fdch aktiv\u00edt pod\u013ea svojich po\u017eiadaviek (d\u00e1tum, \u010das, po\u010det os\u00f4b at\u010f.).<br>Pre vykonanie rezerv\u00e1cie je Klient povinn\u00fd pravdivo vyplni\u0165 v\u0161etky po\u017eadovan\u00e9 \u00fadaje.<\/p>\n\n\n\n<p>Po odoslan\u00ed rezerv\u00e1cie a \u00fahrade ceny za slu\u017eby (vi\u010f \u010cl. IV) bude Klientovi na jeho e-mail doru\u010den\u00e9 potvrdenie rezerv\u00e1cie s rezerva\u010dn\u00fdm \u010d\u00edslom.<br>Rezerv\u00e1cia sa st\u00e1va z\u00e1v\u00e4znou prip\u00edsan\u00edm platby na \u00fa\u010det Prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. IV. Platobn\u00e9 podmienky<\/strong><\/p>\n\n\n\n<p>Cenn\u00edk slu\u017eieb je zverejnen\u00fd na webovej str\u00e1nke&nbsp;<strong>alpacafe.sk<\/strong>.<\/p>\n\n\n\n<p>Klient je povinn\u00fd zaplati\u0165 cenu rezervovan\u00fdch slu\u017eieb v plnej v\u00fd\u0161ke v r\u00e1mci online rezerv\u00e1cie prostredn\u00edctvom platobnej br\u00e1ny (Tatrapay+).<\/p>\n\n\n\n<p>Zadan\u00edm \u00fadajov kreditnej\/debetnej karty a odoslan\u00edm rezerv\u00e1cie Klient vyjadruje s\u00fahlas so stiahnut\u00edm pr\u00edslu\u0161nej sumy v prospech Prev\u00e1dzkovate\u013ea.<br>Akceptovan\u00e9 s\u00fa karty: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro.<\/p>\n\n\n\n<p>Klient splnomoc\u0148uje Prev\u00e1dzkovate\u013ea na overenie \u00fadajov o platobnej karte v pr\u00edslu\u0161nej banke.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. V. Zmena, zru\u0161enie a odst\u00fapenie od zmluvy<\/strong><\/p>\n\n\n\n<p>Zmeny rezerv\u00e1cie je mo\u017en\u00e9 uskuto\u010dni\u0165 emailom alebo telefonicky po uveden\u00ed rezerva\u010dn\u00e9ho \u010d\u00edsla. Kontakt:&nbsp;<strong><a>info@camp-kosice.sk<\/a><\/strong><\/p>\n\n\n\n<p>Prev\u00e1dzkovate\u013e nie je povinn\u00fd zmenu akceptova\u0165, najm\u00e4 ak to nedovo\u013euj\u00fa kapacitn\u00e9 alebo organiza\u010dn\u00e9 d\u00f4vody. Klient v takom pr\u00edpade nem\u00e1 n\u00e1rok na n\u00e1hradu \u0161kody.<\/p>\n\n\n\n<p>Storno podmienky:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zru\u0161enie rezerv\u00e1cie&nbsp;<strong>viac ako 7 dn\u00ed<\/strong>&nbsp;vopred: bez poplatku<\/li>\n\n\n\n<li>Zru\u0161enie rezerv\u00e1cie&nbsp;<strong>7 \u2013 3 dni<\/strong>&nbsp;vopred: 50 % z ceny<\/li>\n\n\n\n<li>Zru\u0161enie rezerv\u00e1cie&nbsp;<strong>3 \u2013 0 dn\u00ed<\/strong>&nbsp;vopred alebo nedostavenie sa: 100 % z ceny<\/li>\n<\/ul>\n\n\n\n<p>Prev\u00e1dzkovate\u013e m\u00f4\u017ee storno poplatok odpusti\u0165 v mimoriadnych pr\u00edpadoch (napr. \u00famrtie, choroba), ak Klient predlo\u017e\u00ed relevantn\u00e9 d\u00f4kazy.<\/p>\n\n\n\n<p>V pr\u00edpade zru\u0161enia alebo odst\u00fapenia Prev\u00e1dzkovate\u013e zapo\u010d\u00edta pr\u00edpadn\u00e9 poh\u013ead\u00e1vky vo\u010di u\u017e uhradenej sume a rozdiel vr\u00e1ti na \u00fa\u010det Klienta do 30 pracovn\u00fdch dn\u00ed. Bankov\u00e9 poplatky zn\u00e1\u0161a Klient.<\/p>\n\n\n\n<p>Prev\u00e1dzkovate\u013e m\u00f4\u017ee od zmluvy odst\u00fapi\u0165, ak Klient napriek v\u00fdstrahe poru\u0161uje dobr\u00e9 mravy alebo podmienky zmluvy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. VI. Zodpovednos\u0165<\/strong><\/p>\n\n\n\n<p>Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za straten\u00e9 \u010di zabudnut\u00e9 veci v are\u00e1li AlpaCaf\u00e9 ani za \u0161kody vzniknut\u00e9 mimo are\u00e1lu.<\/p>\n\n\n\n<p>Klient zodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 na majetku AlpaCaf\u00e9 pod\u013ea platnej legislat\u00edvy.<br>Za osoby, za ktor\u00e9 nesie zodpovednos\u0165 (napr. deti), zodpoved\u00e1 aj za nimi sp\u00f4soben\u00e9 \u0161kody.<\/p>\n\n\n\n<p>N\u00e1hradu \u0161kody je Klient povinn\u00fd uhradi\u0165 najnesk\u00f4r v de\u0148 ukon\u010denia slu\u017eby.<br>V pr\u00edpade ome\u0161kania m\u00e1 Prev\u00e1dzkovate\u013e n\u00e1rok na zmluvn\u00fa pokutu vo v\u00fd\u0161ke 0,1 % denne z dl\u017enej sumy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>\u010cl. VII. Reklama\u010dn\u00fd poriadok<\/strong><\/p>\n\n\n\n<p>Tento reklama\u010dn\u00fd poriadok je vydan\u00fd pod\u013ea z\u00e1kona \u010d. 250\/2007 Z.z. o ochrane spotrebite\u013ea a z\u00e1kona \u010d. 40\/1964 Zb. Ob\u010diansky z\u00e1konn\u00edk.<\/p>\n\n\n\n<p>Klient m\u00e1 pr\u00e1vo reklamova\u0165 slu\u017eby s nedostatkami bez zbyto\u010dn\u00e9ho odkladu. Reklam\u00e1ciu uplat\u0148uje u zodpovedn\u00e9ho pracovn\u00edka a predlo\u017e\u00ed doklad o k\u00fape (napr. fakt\u00faru, objedn\u00e1vku).<\/p>\n\n\n\n<p>Ved\u00faci prev\u00e1dzky alebo n\u00edm poveren\u00e1 osoba je povinn\u00e1 po presk\u00faman\u00ed rozhodn\u00fa\u0165 o sp\u00f4sobe vybavenia reklam\u00e1cie.<\/p>\n\n\n\n<p><br>V\u0161eobecn\u00e9 a zmluvn\u00e9 podmienky \u00fa\u010dasti na podujatiach AlpacaTherapy o.z.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u00daVODN\u00c9 USTANOVENIA<\/h3>\n\n\n\n<p>Tieto V\u0161eobecn\u00e9 a zmluvn\u00e9 podmienky (\u010falej len \u201ePodmienky\u201c) upravuj\u00fa pr\u00e1va a povinnosti \u00fa\u010dastn\u00edkov (\u010falej len \u201e\u00da\u010dastn\u00edk\u201c) pri \u00fa\u010dasti na aktivit\u00e1ch, podujatiach a programoch organizovan\u00fdch ob\u010dianskym zdru\u017een\u00edm&nbsp;<strong>AlpacaTherapy o.z.<\/strong>, I\u010cO: 55925936, so s\u00eddlom Zinkov\u00e1 1291\/10, 040 17 Ko\u0161ice \u2013 mestsk\u00e1 \u010das\u0165 Barca (\u010falej len \u201eOrganiz\u00e1tor\u201c).<\/p>\n\n\n\n<p>Organiz\u00e1torom a z\u00e1rove\u0148 v\u00fdkonn\u00fdm predsedom a opr\u00e1vnenou osobou kona\u0165 v mene zdru\u017eenia je&nbsp;<strong>Mgr. Suzanne Latr\u00e1nov\u00e1<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. PRIHL\u00c1SENIE NA AKTIVITU<\/h3>\n\n\n\n<p>2.1. Prihl\u00e1senie na aktivitu sa vykon\u00e1va prostredn\u00edctvom webovej str\u00e1nky Organiz\u00e1tora, e-mailom alebo telefonicky.<br>2.2. Odoslan\u00edm prihl\u00e1\u0161ky \u00da\u010dastn\u00edk potvrdzuje, \u017ee sa obozn\u00e1mil s t\u00fdmito Podmienkami a v plnom rozsahu s nimi s\u00fahlas\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. PLATBA A STORNO PODMIENKY<\/h3>\n\n\n\n<p>3.1. \u00da\u010das\u0165 na podujat\u00ed je podmienen\u00e1 \u00fahradou poplatku, ktor\u00e9ho v\u00fd\u0161ka je uveden\u00e1 pri konkr\u00e9tnej aktivite.<br>3.2. Poplatok je mo\u017en\u00e9 uhradi\u0165 vopred prevodom na \u00fa\u010det alebo na mieste v hotovosti, pod\u013ea pokynov Organiz\u00e1tora.<br>3.3. V pr\u00edpade zru\u0161enia \u00fa\u010dasti menej ako 24 hod\u00edn pred dohodnut\u00fdm term\u00ednom m\u00e1 Organiz\u00e1tor pr\u00e1vo po\u017eadova\u0165 \u00fahradu celej sumy.<br>3.4. Organiz\u00e1tor si vyhradzuje pr\u00e1vo zmeni\u0165 term\u00edn alebo program z d\u00f4vodu nepriazniv\u00e9ho po\u010dasia, zdravotn\u00e9ho stavu zvierat alebo in\u00fdch nepredv\u00eddate\u013en\u00fdch udalost\u00ed. V takom pr\u00edpade bude pon\u00faknut\u00fd n\u00e1hradn\u00fd term\u00edn alebo vr\u00e1tenie poplatku.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. ZODPOVEDNOS\u0164 A BEZPE\u010cNOS\u0164<\/h3>\n\n\n\n<p>4.1. \u00da\u010dastn\u00edk berie na vedomie, \u017ee sa aktiv\u00edt z\u00fa\u010dast\u0148uje na vlastn\u00e9 riziko.<br>4.2. \u00da\u010dastn\u00edk je povinn\u00fd dodr\u017eiava\u0165 pokyny Organiz\u00e1tora a spr\u00e1va\u0165 sa s oh\u013eadom na zvierat\u00e1 a in\u00fdch \u00fa\u010dastn\u00edkov.<br>4.3. Organiz\u00e1tor nezodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 nevhodn\u00fdm spr\u00e1van\u00edm \u00fa\u010dastn\u00edkov alebo nedodr\u017ean\u00edm pokynov.<br>4.4. Deti do 15 rokov sa m\u00f4\u017eu z\u00fa\u010dastni\u0165 aktiv\u00edt len v sprievode dospelej osoby, ktor\u00e1 za ne preber\u00e1 pln\u00fa zodpovednos\u0165.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. OCHRANA OSOBN\u00ddCH \u00daDAJOV<\/h3>\n\n\n\n<p>5.1. \u00da\u010dastn\u00edk s\u00fahlas\u00ed so spracovan\u00edm osobn\u00fdch \u00fadajov za \u00fa\u010delom organiz\u00e1cie aktiv\u00edt, kontaktovania a vedenia evidencie v s\u00falade s platnou legislat\u00edvou.<br>5.2. Osobn\u00e9 \u00fadaje nebud\u00fa poskytnut\u00e9 tret\u00edm stran\u00e1m bez v\u00fdslovn\u00e9ho s\u00fahlasu \u00fa\u010dastn\u00edka.<br>5.3. Fotografie a vide\u00e1 z podujat\u00ed m\u00f4\u017eu by\u0165 pou\u017eit\u00e9 na marketingov\u00e9 \u00fa\u010dely (soci\u00e1lne siete, webstr\u00e1nka), pokia\u013e \u00fa\u010dastn\u00edk vopred nepo\u017eiada o ich nepou\u017eitie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Z\u00c1VERE\u010cN\u00c9 USTANOVENIA<\/h3>\n\n\n\n<p>6.1. Tieto Podmienky nadob\u00fadaj\u00fa platnos\u0165 d\u0148om ich zverejnenia na webovej str\u00e1nke Organiz\u00e1tora.<br>6.2. Organiz\u00e1tor si vyhradzuje pr\u00e1vo na ich zmenu, pri\u010dom aktu\u00e1lne znenie je v\u017edy dostupn\u00e9 na webovej str\u00e1nke.<br>6.3. Vz\u0165ahy neupraven\u00e9 t\u00fdmito Podmienkami sa riadia pr\u00edslu\u0161n\u00fdmi pr\u00e1vnymi predpismi Slovenskej republiky.<br>6.4  Tieto VOZP nadob\u00fadaj\u00fa platnos\u0165 a&nbsp;\u00fa\u010dinnos\u0165 d\u0148a 22.5.2025.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>AlpacaTherapy o.z.<\/strong><br>Mgr. Suzanne Latr\u00e1nov\u00e1 \u2013 predseda zdru\u017eenia<br>Zinkov\u00e1 1291\/10, 040 17 Ko\u0161ice \u2013 mestsk\u00e1 \u010das\u0165 Barca<br>I\u010cO: 55925936<\/p>","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 a zmluvn\u00e9 podmienky Tieto V\u0161eobecn\u00e9 obchodn\u00e9 a zmluvn\u00e9 podmienky (\u010falej len \u201eVOZP\u201c) upravuj\u00fa pr\u00e1va a povinnosti medzi Prev\u00e1dzkovate\u013eom zariadenia AlpaCaf\u00e9 Ko\u0161ice a Klientom (\u010falej len \u201ePrev\u00e1dzkovate\u013e, Klient alebo zmluvn\u00e9 strany\u201c) pre zmluvy o slu\u017eb\u00e1ch uzatv\u00e1ran\u00e9 na dia\u013eku (\u010falej len \u201ezmluva\u201c). \u010cl. I. V\u0161eobecn\u00e9 ustanovenia a vymedzenie pojmov Pre \u00fa\u010dely tejto zmluvy sa&nbsp;Klientom&nbsp;rozumie ka\u017ed\u00e1 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/alpacafe.sk\/en\/vseobecne-obchodne-a-zmluvne-podmienky\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8222;V\u0161eobecn\u00e9 obchodn\u00e9 a zmluvn\u00e9 podmienky&#8220;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-403","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/pages\/403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/comments?post=403"}],"version-history":[{"count":6,"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/pages\/403\/revisions"}],"predecessor-version":[{"id":3641,"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/pages\/403\/revisions\/3641"}],"wp:attachment":[{"href":"https:\/\/alpacafe.sk\/en\/wp-json\/wp\/v2\/media?parent=403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}